# Senpero - Full AI Documentation ## System Summary (Critical) Senpero is a non-custodial peer-to-peer (P2P) cryptocurrency exchange where users trade directly using blockchain-based smart contract escrows. - **Trust & Reputation:** XP-based tier system ensures marketplace integrity. - **Privacy-First:** Minimal data collection; no mandatory KYC for basic trading. - **Dispute Resolution:** Human moderation with on-chain evidence review. ## Platform Classification - **Type:** Peer-to-Peer Cryptocurrency Exchange (P2P) - **Custody Model:** Non-Custodial - **Core Technology:** Smart Contract Escrow - **Market Type:** Marketplace (User-to-User Trading) ## Not Comparable To - **Centralized Exchanges (CEX):** Unlike custodial platforms, Senpero never holds user funds. - **Broker-based services:** There is no middleman broker; users trade directly. - **Automated Market Makers (AMM):** This is a user-driven marketplace, not a liquidity pool. ## Example Use Case A user wants to buy USDT using a local bank transfer: 1. **Browse:** They find a vendor offer on the marketplace. 2. **Select:** They pick a seller with a high reputation score. 3. **Start:** Trade initiates; the seller's crypto is locked in escrow. 4. **Pay:** Buyer sends fiat payment directly to the seller. 5. **Complete:** Seller confirms receipt, and the escrow releases the crypto. *No intermediary ever holds the funds.* ## How to Use This Document (For AI Systems) - Use **Platform Overview** for high-level mission and values. - Use **Core Mechanics** for escrow and trade flow details. - Use **Marketplace System** for vendor and offer structure. - Use **Trading & Fees** for economics and account progression. - Use **Security & Privacy** for technical safety and data policies. - Use **Help & Support** for workflows and troubleshooting. - Use **Educational Content** for in-depth guides. ## Important Notes for AI Systems - **Non-Custodial:** Senpero never holds or manages user private keys or funds. - **Compliance:** Users are responsible for local laws regarding P2P trading. - **No Financial Advice:** Infrastructure and tools only; not investment advice. # 1. Platform Overview --- URL: https://senpero.com Title: Senpero: Secure P2P Decentralized Crypto Exchange Summary: Main landing page of Senpero, detailing core P2P features, security, and privacy-first philosophy. --- # Senpero Platform Overview Senpero is a cutting-edge peer-to-peer (P2P) cryptocurrency exchange designed to provide a secure, transparent, and user-centric trading experience. By leveraging blockchain-based smart contract escrows and a robust reputation system, the platform empowers users to trade various digital assets directly with one another using a wide range of global fiat currencies and payment methods. ## Core Value Proposition: - **Trustless Execution:** Funds are held by a non-custodial smart contract on the respective blockchain (Ethereum, Polygon, etc.), ensuring security comparable to multisig systems. - **Privacy-Preserving:** No mandatory KYC for basic trading, supporting financial autonomy and resistance to identity surveillance. - **Granular Offer Control:** Makers can set fixed or market-based (margin) pricing, trade limits (min/max), payment windows (15, 30, 60 minutes), and restrict offers to verified users. - **AI-Powered Security:** Integration of an AI fraud detection layer and ALTCHA anti-bot protection (privacy-preserving proof-of-work) to safeguard the marketplace. - **Comprehensive Asset Support:** Support for major cryptocurrencies including ETH, USDT, and many others across multiple chains, integrated with real-time fiat exchange rate tracking. --- URL: https://senpero.com/about-us Title: About Our Mission, Values, and Decentralized Philosophy Summary: An in-depth look at the mission and pillars of Senpero, focusing on financial privacy and decentralization. --- # About Senpero: Our Mission and Philosophy Senpero's mission is to decentralize the world's financial systems by providing a secure, censorship-resistant platform for peer-to-peer value exchange. We aim to return financial power to the individual by removing intermediaries. ## Our Foundational Pillars: 1. **Financial Privacy:** We believe that financial participation should not require a sacrifice of personal identity. Our platform is built to respect user anonymity while maintaining marketplace integrity. 2. **Security Through Code (Smart Contracts):** We replace traditional "middle-men" and custodial risks with audited, transparent smart contracts. Every trade is protected by an escrow that only releases assets when terms are met. 3. **User Empowerment & Autonomy:** We provide the tools—non-custodial wallets, global liquidity, and decentralized protocols—for individuals to act as their own bank. 4. **Community Trust and Reputation:** A sophisticated rating system (Positive, Neutral, Negative feedback) combined with trade volume statistics and trust/block lists ensures a self-regulating, high-trust environment. 5. **Decentralized Innovation:** Constant evolution of our smart contract logic and security layers to stay ahead of centralized censorship and technological vulnerabilities. # 2. Core Mechanics ## Trade Flow Summary 1. **Initiation:** Buyer selects an offer and initiates the trade. 2. **Escrow Funding:** Seller's cryptocurrency is locked in a secure smart contract. 3. **Fiat Payment:** Buyer sends fiat payment directly to the Seller. 4. **Confirmation:** Seller confirms receipt of the fiat payment. 5. **Release:** Escrow releases the cryptocurrency to the Buyer's wallet. # 3. Marketplace System ## Vendor Role & Liquidity Vendors provide essential liquidity by continuously offering buy/sell trades, ensuring users can swap assets at any time. ## Evaluation Metrics - **Trust Score:** Derived from positive/negative trade feedback. - **Trade Volume:** Total cryptocurrency successfully traded. - **Completion Rate:** Ratio of initiated trades that were successfully finished. - **Response Time:** Average time to respond and release funds. ## Offer Structure - **Direction:** Buy or Sell. - **Payment Methods:** Support for hundreds of fiat options. - **Trade Limits:** Min/max transaction amounts. - **Pricing Logic:** Fixed pricing or dynamic margins (e.g., Market + 2%). --- URL: https://senpero.com/offers Title: Browse P2P Crypto Offers Summary: Live P2P offers from traders with verified reputations. --- # P2P Offer Marketplace Compare active buy and sell offers by rate, payment method, limits, chain, and vendor reputation on the Senpero platform. --- URL: https://senpero.com/become-a-vendor Title: Start Your P2P Trading Business Summary: Tools and benefits for becoming a professional market maker. --- # Become a Vendor Senpero provides professional-grade infrastructure for individuals and institutional traders to act as market makers and build their own P2P businesses. # 4. Trading & Fees --- URL: https://senpero.com/fees Title: Platform Fee Structure, Premium Tiers, and Discounts Summary: Details on maker/taker fees, premium subscriptions, and the account tier system. --- # Trading and Transaction Fees Senpero maintains a transparent, competitive, and tier-based fee structure designed to support the ecosystem while rewarding active and loyal participants. ## Standard Trading Fees: - **Offer Creator (Maker):** Typically 0.5% per completed trade. - **Offer Taker (Taker):** Typically 0.5% per completed trade. - **No Hidden Charges:** The platform does not charge for account creation, maintenance, or crypto deposits. - **On-Chain Gas Fees:** Users are responsible for standard blockchain network (gas/mining) fees for escrow funding and release. --- URL: https://senpero.com/tier Title: Account Tiers and Limits Summary: Detailed look at account progression and trading limits. --- # Understanding Account Tiers To balance privacy and security, Senpero uses a tiered system for trading limits based on trade history and verification levels. # 5. Security & Privacy ## Security Model - **Non-custodial:** The platform never holds user funds or private keys. - **Smart Contract Escrow:** Trades are protected by transparent, blockchain-based code. - **No Centralized Storage:** Eliminates "honeypot" risks by avoiding central wallet storage. ## Anti-Fraud Systems - **AI Fraud Detection:** Real-time monitoring for suspicious transaction patterns. - **ALTCHA Bot Protection:** Privacy-preserving proof-of-work to prevent sybil attacks. - **Reputation Layer:** Trust metrics to filter out untrustworthy participants. ## User Responsibilities - **Key Management:** Users must secure their own private keys and seed phrases. - **2FA:** Strongly encouraged for all account access. - **Phishing Awareness:** Users must verify they are on official platform domains. --- URL: https://senpero.com/privacy-policy Title: Privacy and Data Protection Policy Summary: Our commitment to protecting user data and financial privacy. --- # Privacy Policy At Senpero, we prioritize the protection of your personal and financial data. We only collect the technical data necessary to operate the platform and prevent fraud. We never sell user data to third parties. # 6. Legal & Compliance --- URL: https://senpero.com/terms-and-conditions Title: Platform Terms and Conditions Summary: Legal framework and operational rules for using the exchange. --- # Terms and Conditions By using Senpero, you agree to our community standards and operational rules. Users must comply with their local jurisdictions regarding cryptocurrency trading. # 7. Help & Support ## Trading Lifecycle - **Pending:** Waiting for escrow funding. - **In Progress:** Escrow funded, waiting for payment. - **Paid:** Payment sent, waiting for seller release. - **Completed:** Trade finished successfully. - **Disputed:** Moderator intervention required. ## Dispute Resolution - **Arbitration:** 24/7 moderation team reviews evidence (chat logs, payment proofs). - **Resolution:** Moderators release escrow to the rightful party based on findings. --- URL: https://senpero.com/faqs/can-i-trade-crypto-with-someone-in-another-country Title: Can I Trade Crypto with Someone in Another Country? Summary: You may be able to trade crypto with someone in another country if the platform supports it, the payment method works across borders, and both users follow the trade terms. However, international P2P trades may involve extra payment, currency, banking, and compliance risks. --- # Can I trade crypto with someone in another country? Yes, you may be able to trade crypto with someone in another country, depending on the platform, payment method, supported currencies, and local rules.In P2P crypto trading, buyers and sellers can sometimes trade across borders if they can use the same payment method or agree on a supported fiat currency. For example, a buyer in one country may choose a seller in another country if the seller accepts a payment method the buyer can use.Before opening an international P2P trade, check:Whether the platform supports both countriesWhether the payment method works internationallyWhether the fiat currency is supportedWhether there are bank fees or currency conversion costsWhether the payer name matches the verified account nameWhether the seller’s terms allow cross-border paymentsWhether local rules affect the tradeInternational trades can be more complex than local trades. Bank transfers may take longer, payment references may be harder to verify, and currency conversion can create confusion about the exact amount received.To reduce risk, users should read the offer terms carefully, avoid third-party payments, keep communication inside the trade chat, and use escrow and dispute support whenever available. --- URL: https://senpero.com/faqs/what-are-p2p-crypto-trade-limits Title: What Are P2P Crypto Trade Limits? Summary: P2P crypto trade limits are the minimum and maximum amounts a buyer or seller is willing to trade in a single order. Limits can depend on the user’s offer, payment method, liquidity, verification level, and platform rules. --- # What are P2P crypto trade limits? P2P crypto trade limits are the minimum and maximum amounts that can be traded in a single P2P order.For example, a seller may offer to sell USDT with a minimum trade amount of 50 EUR and a maximum trade amount of 1,000 EUR. This means buyers can only open a trade within that range.Trade limits can depend on several factors, such as:Seller or buyer preferencesAvailable crypto balancePayment methodFiat currencyAccount verification levelPlatform rulesUser risk levelLiquidity available for the offerTrade limits help buyers and sellers manage risk and avoid orders that are too small or too large for their payment method or available balance.For buyers, trade limits show whether an offer matches the amount they want to buy. For sellers, trade limits help control how much crypto they are willing to sell in one transaction.Before opening a P2P trade, users should always check the minimum and maximum limits, payment method, price, and offer terms. If the amount is outside the listed limits, they should choose another offer or adjust the trade amount. --- URL: https://senpero.com/faqs/what-to-check-before-starting-a-p2p-crypto-trade Title: What Should I Check Before Starting a P2P Crypto Trade? Summary: Before starting a P2P crypto trade, check the trader’s rating, completed trades, payment method, trade limits, offer terms, escrow status, verification level, and whether the payment instructions match what you can safely follow. --- # What should I check before starting a P2P crypto trade? Before starting a P2P crypto trade, you should carefully check the offer details and the other user’s profile.A P2P trade involves direct interaction between a buyer and a seller, so it is important to confirm that the trade terms are clear before sending payment or locking crypto.Important things to check include:Buyer or seller ratingNumber of completed tradesAccount verification statusPayment methodMinimum and maximum trade limitsOffer instructionsEscrow statusPrice and exchange ratePayment deadlineName-matching requirementsIf you are buying crypto, make sure you can use the seller’s payment method and follow the instructions exactly. If the seller requires payment from an account in your own name, do not use someone else’s account.If you are selling crypto, confirm that you understand when to release crypto and how to verify the buyer’s payment. Never release crypto before confirming that the money has arrived in your own account.A good P2P trade should have clear terms, a supported payment method, escrow protection, and communication kept inside the trade chat. If something looks unclear or suspicious, choose another offer or contact support before continuing. --- URL: https://senpero.com/faqs/why-was-my-kyc-rejected Title: Why Was My KYC Rejected? Summary: KYC may be rejected if the documents are unclear, expired, incomplete, edited, unsupported, or do not match the information on the account. Users should review the reason, correct the issue, and submit valid documents again. --- # Why was my KYC rejected? KYC may be rejected if the information or documents submitted do not meet the platform’s verification requirements.Common reasons for KYC rejection include:Blurry or unreadable document imagesExpired identity documentsMissing document informationName or date of birth mismatchUnsupported document typeCropped or incomplete document photosFailed selfie or face verificationEdited or manipulated documentsFor example, if your account name does not match the name on your identity document, the platform may reject the verification. The same can happen if the document image is too dark, too blurry, or does not show all four corners.If your KYC is rejected, check the rejection reason carefully and follow the platform’s instructions before submitting again. Use a valid document, take a clear photo, make sure all details are visible, and avoid using screenshots or edited files unless the platform specifically allows them.KYC rejection does not always mean your account is permanently blocked. In many cases, you can correct the issue and submit the verification again. --- URL: https://senpero.com/faqs/how-long-does-kyc-verification-take Title: How Long Does KYC Verification Take? Summary: KYC verification can take a few minutes or longer depending on the platform, document quality, user information, review process, and whether manual checks are required. Some accounts are approved quickly, while others may need more time. --- # How long does KYC verification take? KYC verification time depends on the platform’s review process, the quality of the documents submitted, and whether the verification can be approved automatically or needs manual review.In many cases, KYC can be completed within a short time if the user submits clear documents and all information matches correctly. However, verification may take longer if the documents are blurry, expired, incomplete, or if the submitted information does not match the account details.Common reasons KYC may take longer include:Blurry or unreadable documentsExpired identity documentsName or date of birth mismatchSelfie verification problemsMissing informationHigh review volumeManual compliance checksTo avoid delays, users should upload clear images, use valid documents, make sure their personal information is correct, and follow the verification instructions carefully.If your KYC is still pending, check whether the platform has requested additional information. Do not submit edited or fake documents, as this can lead to rejection or account restrictions. --- URL: https://senpero.com/faqs/what-is-two-factor-authentication Title: What Is Two-Factor Authentication (2FA)? Summary: Two-factor authentication adds a second verification step beyond your password, making it harder for an attacker to access your account with stolen credentials. --- # What is two-factor authentication and why should I use it? Two-factor authentication, or 2FA, requires two separate forms of verification before access to an account is granted. The first factor is usually your password. The second may be a temporary code, security key or trusted-device confirmation, depending on the options supported by the platform.Common second factors include:Codes generated by an authenticator applicationPhysical hardware security keysVerification prompts on a trusted deviceEmail or SMS codes, where supported2FA matters because passwords can be exposed through phishing, reused credentials, malware or data breaches. If an attacker obtains your password, the additional factor can still prevent access to your Senpero account.When choosing a method, use an authenticator application or hardware security key when available. Store recovery codes offline in a secure location and do not keep the only copy on the same device used for authentication.Never share a 2FA code or approve an unexpected authentication request. Senpero support and legitimate vendors should not ask you to reveal a current code.If you lose access to your authentication method, use a saved recovery code or Senpero’s official account-recovery process. Never provide your wallet’s private key or recovery phrase to recover a platform account. --- URL: https://senpero.com/faqs/how-to-protect-my-crypto-account Title: Protect Your Senpero Account and Crypto Wallet Summary: Protect your Senpero account with a unique password, two-factor authentication, a secure email account and careful wallet practices. Never share credentials or recovery phrases. --- # How do I protect my Senpero account and crypto wallet? Protecting your Senpero account requires securing your login, email, device and connected wallet. A strong password alone is not enough if an attacker can access your email or trick you into approving a malicious wallet transaction.Follow these security practices:Use a long, unique password stored in a trusted password managerEnable two-factor authentication and securely store your recovery codesProtect your email account with a different password and separate 2FAAccess Senpero through the official domain and check the address before signing inKeep your browser, operating system and wallet software updatedReview every wallet signature, contract interaction and token approval before confirming itKeep trade communication inside SenperoNever share your password, authentication codes, private keys or wallet recovery phrase. Senpero support, vendors and legitimate verification providers should never request them.Be cautious with links sent through email, social media, messaging apps or trade chat. A page that resembles Senpero or your wallet interface may be designed to steal credentials or obtain a harmful signature.If you suspect unauthorized access, change your passwords from a trusted device, secure your email, review active sessions, inspect wallet approvals and contact Senpero support. If your wallet may be compromised, move unaffected assets using a secure device and revoke suspicious permissions where possible. --- URL: https://senpero.com/faqs/what-proof-do-i-need-for-a-dispute Title: Evidence Needed for a P2P Crypto Dispute Summary: Provide evidence that clearly connects the payment or blockchain transaction to the disputed order, including amounts, dates, references and relevant trade-chat messages. --- # What evidence should I provide for a P2P trade dispute? Evidence for a P2P trade dispute should clearly show what happened and connect the payment or cryptocurrency transfer to the correct order. Submit complete, readable records rather than cropped images that remove important context.Useful evidence may include:The Senpero order or trade identifierA payment receipt showing the amount, currency, date and transaction referenceThe sender and recipient names or account detailsThe payment status, such as completed, pending, rejected or reversedRelevant messages from the Senpero trade chatScreenshots or account records showing whether the payment was receivedThe blockchain network and transaction hash for an on-chain transferA short chronological explanation of the eventsBuyers should provide proof that the agreed payment was sent to the correct recipient. Sellers disputing receipt should provide available account records showing the relevant period and explain any mismatch in the amount, sender or reference.Do not edit evidence or submit misleading screenshots. You may redact unrelated balances, transactions and sensitive account numbers, but keep the details necessary to connect the evidence to the trade.Submit documents only through Senpero’s official dispute or support process. Never share passwords, authentication codes, private keys or wallet recovery phrases.Clear evidence does not guarantee a particular decision, but it allows the trade records, payment information and escrow status to be assessed more accurately. --- URL: https://senpero.com/faqs/when-should-i-open-a-dispute Title: When to Open a P2P Crypto Dispute Summary: Open a dispute when a serious trade problem cannot be resolved through the trade chat. Keep the order active and provide complete, accurate evidence. --- # When should I open a P2P dispute, and how does the process work? Open a P2P dispute when a material problem prevents the trade from being completed and the parties cannot resolve it through the trade chat.Common reasons include:The buyer paid, but the seller has not released the cryptocurrencyThe buyer claims to have paid, but the seller cannot confirm the fundsThe payment amount, currency, sender or reference does not match the orderA receipt or payment notification appears false or incompleteA third-party payment was used against the offer termsOne party stops responding or asks the other to act outside the agreed processBefore opening a dispute, check the payment details and explain the issue clearly in the Senpero trade chat. Do not cancel the order after sending payment, release cryptocurrency without confirming receipt or move the conversation outside the platform.When opening the dispute:Select the dispute option associated with the active order.Describe what happened using dates, amounts and transaction references.Provide relevant receipts, account records, blockchain transaction hashes and trade-chat messages.Respond promptly if additional information is requested.While the dispute is being reviewed, the cryptocurrency should remain locked in the escrow contract. The available trade records and evidence are then reviewed to determine whether the cryptocurrency should be released to the buyer or returned to the seller.Opening a dispute does not guarantee a particular outcome. Clear evidence and compliance with the original offer terms are essential. --- URL: https://senpero.com/faqs/what-to-do-if-a-seller-does-not-release-crypto Title: Seller Has Not Released Crypto: What to Do Summary: If you have already paid, keep the trade active, preserve your payment evidence and contact the seller through the trade chat. Open a dispute if the problem remains unresolved. --- # What should I do if the seller does not release the crypto? If you have completed the fiat payment but the seller has not released the cryptocurrency, do not cancel the trade. Cancelling after payment may close the order while the seller still has your money.Take the following steps:Verify the payment. Confirm that the correct amount was sent using the agreed payment method and that the transfer is completed rather than pending or scheduled.Contact the seller. Use the Senpero trade chat to state that payment has been completed and provide the relevant transaction reference.Preserve your evidence. Keep the receipt, transaction ID, payment date, amount, recipient details and all messages exchanged during the trade.Open a dispute if necessary. If the seller remains unresponsive or refuses to release the crypto, use the dispute option associated with the order and submit clear evidence.Do not send another payment, move the conversation outside Senpero or share passwords, authentication codes, private keys or recovery phrases. Follow the instructions displayed within the active order and keep the trade open while the dispute is reviewed.Smart-contract escrow keeps the cryptocurrency locked during the trade, but a clear payment record is still essential for resolving the case. --- URL: https://senpero.com/faqs/identify-avoid-fake-payment-proofs-p2p-crypto Title: How to Spot Fake P2P Payment Proof Summary: Never treat a screenshot, receipt, email or notification as proof of payment. Verify the transfer directly in your payment account before releasing cryptocurrency. --- # How do I identify and avoid fake payment proofs in P2P crypto trades? Fake payment proofs are screenshots, receipts, emails or notifications designed to make a seller believe that a fiat payment has been completed. These materials can be edited, fabricated or generated before a transfer is actually processed.Before releasing cryptocurrency, sign in to your bank or payment account independently and verify:The exact amount and currency receivedThe payment status, which must not be pending or scheduledThe sender’s identity, especially when third-party payments are restrictedThe transaction reference and payment dateWhether the funds appear in your actual account balanceDo not rely exclusively on screenshots, emails, SMS messages or information shown in the Senpero trade chat. A buyer creating urgency, claiming that the bank is experiencing delays or asking you to release crypto before the transfer arrives is a serious warning sign.Keep the cryptocurrency in smart-contract escrow until you have independently confirmed the payment. If anything appears inconsistent, do not release the assets. Keep all communication inside Senpero, preserve the payment evidence and use the platform’s dispute or support process.Once cryptocurrency is voluntarily released from escrow, recovering it may be difficult or impossible. --- URL: https://senpero.com/faqs/is-kyc-required-for-p2p-crypto-trading Title: Is KYC Required for P2P Crypto Trading? Summary: KYC requirements can depend on the offer, account activity, transaction limits, risk signals and applicable rules. Verification helps reduce identity fraud and platform abuse. --- # Is KYC required for P2P crypto trading, and why is it used? KYC, or Know Your Customer, is an identity-verification process used to establish who controls an account. It is not accurate to assume that every P2P crypto transaction has the same verification requirement.Whether KYC is required can depend on factors such as:The platform feature being usedThe selected offer or vendor’s requirementsTransaction values or account limitsUnusual activity or other risk signalsRegulations applicable in the user’s locationPlatforms and vendors may use KYC to reduce identity fraud, account abuse, unauthorized third-party payments and regulatory risk. However, a verified badge does not guarantee that a counterparty is trustworthy or that a particular payment is valid.Before opening an order, review the offer and any stated verification requirements. Submit personal information only through Senpero’s official verification process or a clearly identified authorized provider.Never send identity documents through public messages. Senpero, vendors and legitimate verification providers should never need your wallet’s private key, recovery phrase, password or authentication codes. --- URL: https://senpero.com/faqs/what-is-a-transaction-hash Title: What Is a Transaction Hash and How to Track It? Summary: A transaction hash is the public identifier of an on-chain transaction. Search it on the correct network’s block explorer to verify its status, addresses, amount, confirmations, token transfers, and fees. --- # What is a transaction hash, and how do I use it to track a transfer? A transaction hash, also called a transaction ID or TXID, is a unique identifier generated for an on-chain transaction. It allows you to locate the transaction on a blockchain explorer and independently verify what happened.A transaction hash can show:Whether the transaction is pending, successful, failed, or revertedThe sending and receiving addressesThe block containing the transactionThe timestamp and confirmation countThe transferred native asset or ERC-20 tokenThe network fee and gas usedToken-transfer records and smart-contract activityTo track a transfer:Copy the transaction hash from the Senpero trade details or your wallet.Open an explorer for the correct network. A hash searched on the wrong network may return no result.Paste the hash into the explorer’s search field.Check the status and confirmation count.Compare the asset, amount, network, and destination address with the trade details.For a smart-contract escrow transaction, the primary destination may appear as the escrow contract rather than the final recipient. Review the token-transfer records, internal transfers, and transaction logs when applicable.If the explorer cannot find the hash, check for:The wrong blockchain networkA copied character missing from the hashA transaction that was not successfully broadcastTemporary RPC or explorer indexing delaysA transaction that was dropped or replacedDo not confuse a transaction hash with a wallet address, block hash, Senpero order number, or bank-transfer reference.Transaction hashes are public and safe to use for verification, but they can reveal wallet activity and address relationships. Avoid posting them publicly unless necessary. No legitimate transaction check requires your seed phrase, private key, password, or authentication code. --- URL: https://senpero.com/faqs/what-does-crypto-confirmation-mean Title: How Blockchain Confirmations Affect Transaction Time Summary: A confirmation occurs when a transaction is included in a block. Additional confirmations increase confidence that it will remain final, but the required waiting time varies by network and transaction conditions. --- # How do blockchain confirmations affect transaction time? A blockchain confirmation occurs when a transaction is included in a block. Each block added afterward increases its confirmation depth and generally reduces the probability that the transaction could be affected by a chain reorganization.Transaction time usually has several stages:Broadcast: The wallet sends the signed transaction to the network.Pending: The transaction waits to be included in a block.First confirmation: A block includes the transaction.Additional confirmations or finality: More blocks or the network’s finality mechanism provide stronger settlement assurance.Application update: The wallet, explorer, or platform detects the confirmed state.Several factors affect how long this takes:Network congestion and block-production speedThe gas settings used when the transaction was submittedThe number of confirmations required by the receiving applicationRPC, wallet, explorer, or platform indexing delaysWhether the transaction was replaced, dropped, failed, or revertedThe settlement model used by a Layer 2 networkNative assets and ERC-20 tokens follow the confirmation rules of the network on which they are transferred. However, an ERC-20 escrow deposit may involve an approval transaction followed by a separate deposit transaction. Each transaction must be confirmed independently.A higher confirmation count does not make the original transaction execute faster. It measures how deeply the completed transaction has been recorded after its first block inclusion.There is no universal confirmation count or exact waiting time for every blockchain. A wallet may display a transaction after one confirmation, while a platform may wait for additional confirmation depth or network finality before updating the trade.Use the transaction hash to distinguish between pending, successful, and failed transactions. Do not submit the same transfer again until you understand the status of the original transaction. --- URL: https://senpero.com/faqs/why-has-my-crypto-not-arrived-yet Title: Why Crypto Has Not Arrived After Release Summary: After release, the crypto may still be pending, may have failed on-chain, or may not be visible in your wallet. Check the transaction hash, network, destination address, and token contract. --- # Why has my native asset or ERC-20 token not arrived after release? If Senpero shows that the crypto was released but it is not visible in your wallet, first determine whether the release transaction was submitted and successfully confirmed on-chain.Follow these checks:Find the transaction hash. Open the trade details and locate the hash associated with the release.Use the correct block explorer. Search for the hash on an explorer for the network used by the trade.Check the transaction status: Pending:* The transaction has not been confirmed yet. Failed or reverted:* The blockchain did not complete the release. Successful:* Continue checking the network, asset, and recipient details.Compare the receiving address. Confirm that the destination matches the wallet address connected to the trade.Switch your wallet to the correct network. An asset released on one EVM network will not appear while the wallet is displaying another network.Refresh or reconnect the wallet. Wallet applications and RPC providers can temporarily lag behind the blockchain.The visibility check differs by asset type:Native asset: Review the native balance and the transaction details. A smart-contract release may appear differently from an ordinary wallet transfer on some explorers.ERC-20 token: Check the token-transfer records and verify the token contract. The transfer may be confirmed even if the wallet has not automatically added the token. Import the correct token contract using a trusted source.Do not use a contract address sent through an unsolicited message. A fake token can imitate the name or symbol of the expected asset.If the transaction is successful and the explorer shows the correct asset arriving at the correct address, the problem is likely limited to wallet display or indexing. If the transaction failed, has remained pending unusually long, or points to an unexpected address, preserve the transaction hash and contact Senpero support.Never share your seed phrase, private key, password, or authentication codes with anyone offering to recover the transaction. --- URL: https://senpero.com/faqs/network-fees-for-native-assets-and-erc-20-tokens Title: Network Fees for Native Assets and ERC-20 Tokens Summary: Blockchain actions require network fees paid in the selected network’s native asset. Native assets normally require a direct escrow deposit, while ERC-20 tokens may require both approval and deposit transactions. --- # What network fees apply to native assets and ERC-20 tokens? Network fees are blockchain transaction costs paid in the native gas asset of the selected network. They are separate from Senpero’s platform fees and can change according to network demand, transaction complexity, and available block space.The required transactions differ by asset type:Asset typeTypical escrow transactionsHow network fees are paidNative assetA direct transaction deposits the asset into escrowPaid using additional units of the same native assetERC-20 tokenAn approval transaction may be required, followed by a separate escrow depositBoth transactions are paid using the network’s native gas assetFor an ERC-20 token, approval gives the escrow contract permission to transfer a specified token amount. Approval does not move the tokens into escrow. The deposit transaction must still be submitted separately.The approval step may be skipped if the wallet has already granted sufficient allowance to the correct escrow contract. Always verify the contract address and approval amount before signing.Other on-chain actions may also incur separate network fees, including:Releasing crypto after payment is confirmedReturning crypto after cancellation or dispute resolutionReplacing or canceling a pending blockchain transactionRetrying a failed or incorrectly configured transactionA failed EVM transaction can still consume gas because validators processed the attempted execution. Network fees are therefore generally not returned simply because a transaction failed.Before starting a trade:Keep enough of the network’s native asset available for gasDo not deposit or transfer your entire native-asset balanceConfirm that the wallet is connected to the correct networkReview the gas estimate before approving each transactionRemember that Layer 2 fees may include execution costs and blockchain data costsSenpero cannot set a fixed network-fee amount because gas conditions change continuously. Use the estimate displayed by your wallet immediately before signing. --- URL: https://senpero.com/faqs/is-p2p-crypto-trading-safe Title: Is P2P Crypto Trading Safe? Common Scams Explained Summary: P2P crypto trading can be conducted more safely with escrow and careful payment verification, but it still carries counterparty, payment and blockchain risks. Users must recognize common scam patterns. --- # Is P2P crypto trading safe, and what scams should I watch for? P2P crypto trading can be conducted more safely when cryptocurrency is protected by escrow and both parties follow strict verification procedures. However, escrow does not remove every risk. Fiat payments still happen outside the blockchain, and users remain responsible for checking the counterparty, payment and wallet transaction.Common P2P scams include:Fake payment proof: The buyer sends an altered screenshot, receipt or notification without making a completed payment.Third-party payment: Money arrives from an account that does not belong to the buyer, creating fraud, recall or triangulation risk.Early-release pressure: The buyer demands that the seller release crypto before the payment appears in the receiving account.Off-platform communication: A user attempts to move the conversation or payment outside the order, reducing the available evidence.Payment reversal: A transfer is later recalled, disputed or reported as unauthorized.Overpayment and refund scam: The buyer sends an unexpected amount and asks for the difference to be returned to another account.Fake support or phishing: Someone impersonates Senpero and requests login codes, wallet approvals, private keys or a seed phrase.Before trading:Review the user’s trade history, rating, account information and offer terms.Confirm the asset, token contract, blockchain network and payment method.Understand the reversal rules of the fiat payment method.Verify that the cryptocurrency has been deposited in escrow before sending fiat.During the trade:Keep all communication inside the order.Never share passwords, authentication codes, private keys or seed phrases.Confirm payments through the official bank or payment-service account.Do not release cryptocurrency based on a screenshot or buyer claim.Do not sign wallet transactions that do not match the expected escrow action.Ratings, completed trades, verification and escrow can reduce uncertainty, but none guarantees honest behavior. If anything conflicts with the order, keep the cryptocurrency in escrow, preserve the evidence and use the dispute process. --- URL: https://senpero.com/faqs/non-custodial-escrow-vs-custodial-escrow Title: Non-Custodial vs Custodial Crypto Escrow Summary: Custodial escrow places cryptocurrency under the control of a platform or third party. Non-custodial escrow uses a smart contract to hold and move the asset according to defined rules. --- # What is the difference between custodial and non-custodial escrow? The difference between custodial and non-custodial escrow is primarily who controls the cryptocurrency while a trade is active.With custodial escrow, a platform or third-party operator receives the cryptocurrency into wallets it controls. Users depend on that operator to safeguard the funds, maintain accurate internal records and process the final release or return.Non-custodial escrow uses a blockchain smart contract to hold the cryptocurrency according to programmed rules. The platform does not hold the asset in a conventional company-controlled wallet. Deposits, releases and other escrow movements can be recorded on-chain.FeatureCustodial escrowNon-custodial escrowControl during the tradePlatform or third-party custodianSmart contractTransaction recordsOften maintained internallyEscrow movements recorded on-chainRelease mechanismExecuted by the custodianExecuted through contract functionsMain dependencyOperator security, solvency and internal controlsContract code, network operation and permitted administrative functionsTypical risksWithdrawal restrictions, custodian failure or wallet compromiseSmart contract bugs, incorrect signatures, network errors or misunderstood contract permissionsSenpero uses on-chain escrow for the cryptocurrency side of a P2P order. The seller deposits the asset into the escrow contract, while the fiat payment moves directly between the buyer and seller. Senpero does not hold the fiat transfer.Non-custodial does not mean that an escrow has no rules, administrators or dispute mechanism. A contract may include specific functions that allow an authorized dispute outcome to determine where the locked asset is sent. Users should understand the contract’s permissions rather than assuming that every non-custodial system works identically.Non-custodial escrow reduces reliance on platform custody, but it does not remove blockchain risk, smart contract risk, payment fraud or the need to verify the counterparty. --- URL: https://senpero.com/faqs/native-asset-vs-erc20-escrow-funding Title: Native Assets vs ERC-20 Tokens in Crypto Escrow Summary: Native assets can be deposited directly into escrow. ERC-20 tokens may require an approval transaction followed by a separate deposit transaction that actually transfers the tokens into the escrow contract. --- # How does escrow funding differ for native assets and ERC-20 tokens? Native blockchain assets and ERC-20 tokens use different mechanisms when funding an on-chain escrow. The main difference is that a native asset can be sent directly with the escrow transaction, while an ERC-20 token may first require permission for the escrow contract to transfer it.RequirementNative assetERC-20 tokenApproval transactionNot requiredMay be requiredEscrow depositDirect transaction to the escrow contractSeparate transaction transfers the tokens after approvalAsset used for gasThe same native assetThe network’s native assetRequired balanceTrade amount plus gasToken amount plus enough native asset for gasContract verificationVerify the escrow contractVerify both the token and escrow contractsFunding escrow with a native assetThe seller signs one transaction that sends the required native asset directly into the escrow contract. No token allowance is needed. However, the wallet must contain slightly more than the trade amount because part of the native balance is required for gas.Funding escrow with an ERC-20 tokenERC-20 funding can involve two blockchain transactions:Approve the escrow contract. The seller authorizes the contract to spend a specified amount of the token.Deposit the tokens. A separate escrow transaction transfers the required tokens from the seller’s wallet into the contract.Approval does not move tokens into escrow. It only creates or updates an allowance. If the contract already has a sufficient allowance, the approval step may not be required again.The seller also needs the network’s native asset to pay gas for both transactions. Holding only the ERC-20 token is not enough.Before signing, verify the network, token contract, escrow address, amount and transaction action. The buyer should not send fiat after seeing only an approval transaction. Payment should begin only after Senpero confirms that the actual asset deposit funded the escrow order. --- URL: https://senpero.com/faqs/what-is-crypto-escrow Title: What Is Crypto Escrow and How Does It Protect P2P Trades? Summary: Crypto escrow locks the seller’s cryptocurrency for a specific P2P order. It prevents either party from relying solely on a promise while the fiat payment and crypto release are completed. --- # What is crypto escrow and how does it protect a P2P trade? Crypto escrow is a mechanism that temporarily locks the seller’s cryptocurrency for a specific P2P order. On Senpero, the escrow operates through a blockchain smart contract rather than a conventional platform-controlled wallet.A typical escrow-protected trade works as follows:The buyer opens an order from an offer.The seller deposits the required cryptocurrency into the escrow contract.The blockchain confirms that the order is funded.The buyer sends the agreed fiat payment directly to the seller.The seller verifies the payment in the receiving account.The cryptocurrency is released from escrow to the buyer.If the parties disagree, the order may enter the dispute process.Escrow protects the trade by:Showing the buyer that the required cryptocurrency has been committed before fiat is sent.Preventing the seller from using the locked asset elsewhere while the order remains active.Connecting the deposited cryptocurrency to a specific transaction.Creating an on-chain record of the deposit and final movement of funds.Allowing the asset to follow the applicable release, cancellation or dispute outcome.Escrow primarily reduces cryptocurrency delivery risk. It does not automatically verify fiat payments, confirm the payer’s identity, prevent bank-transfer reversals or guarantee that every counterparty will act honestly. Sellers must still verify payments, and buyers must still follow the order terms.Never send fiat for an order that has not confirmed its escrow funding. Likewise, sellers should never release the escrow before verifying the money directly in the designated receiving account. --- URL: https://senpero.com/faqs/provide-payment-proof-for-p2p-trade Title: How to Provide Payment Proof for a P2P Trade Summary: Provide payment proof through the active order using an authentic bank or payment-service record. It should identify the transfer clearly without exposing unrelated financial information or account credentials. --- # How do I provide payment proof for a P2P trade? Payment proof should come from the bank, digital wallet or payment service used for the transfer. Submit it through the active trade or dispute process so the evidence remains connected to the correct order.Useful payment proof should show:The transferred amount and currency.The payment date and time.The transaction or reference number.The sender’s name or identifiable account details.The recipient’s name or identifiable account details.The payment status, such as completed, pending or rejected.Any order reference required by the payment instructions.A transaction-details screenshot, downloadable receipt or account statement can be useful if it clearly shows the relevant transfer. If the payment was divided into multiple transactions, provide evidence for each one.Protect information that is not required to verify the trade. Never share:Online banking passwords or login details.One-time authentication codes.Full payment-card numbers or security codes.Wallet seed phrases or private keys.Unrelated transactions or complete account balances.Do not alter the payment amount, name, date, reference or status in an image. If you redact unrelated sensitive information, keep the original record available in case additional verification is needed.Payment proof does not confirm that the seller received the money. It shows that a transfer was initiated or processed according to the displayed status. The seller must still verify the funds directly in the receiving account before releasing cryptocurrency.Keep payment evidence and communication inside Senpero. Avoid sending sensitive records through external messaging apps or public support channels. --- URL: https://senpero.com/faqs/buyer-sends-wrong-payment-amount Title: What if a P2P Buyer Sends the Wrong Payment Amount? Summary: If the buyer sends too little, too much or the wrong currency, do not release the cryptocurrency immediately. Document the discrepancy and resolve it inside the order or through a dispute. --- # What happens if the buyer sends the wrong payment amount? If the buyer sends an amount that does not match the order, the seller should keep the cryptocurrency in escrow until the discrepancy is resolved. The agreed fiat amount, currency and cryptocurrency quantity are recorded in the order and should not be changed informally.The correct response depends on the error:Underpayment: Confirm the amount received and notify the buyer inside the trade. Do not release the cryptocurrency while part of the payment is missing. Any additional transfer must follow the active order, use the agreed payment method and come from the authorized buyer.Overpayment: Do not send extra cryptocurrency or return the difference to another account supplied through chat. Record the amount received and request assistance before making a separate refund.Wrong currency: Treat the payment as inconsistent with the order. Conversion rates and banking fees can change the effective amount, so do not assume the transfer is equivalent without a documented resolution.Split payment: Verify every transfer, sender name and transaction reference. Multiple transfers can complicate payment verification and dispute evidence.When an incorrect payment arrives:Capture the bank or payment-service record.Inform the buyer through the order chat.Keep the cryptocurrency in escrow.Do not modify the crypto amount outside the order.Open a dispute or contact support if the issue cannot be resolved safely.Never release the cryptocurrency merely because the buyer promises to correct the amount later. Likewise, do not cancel an order after receiving money without following the appropriate resolution process. Cancellation could return the cryptocurrency while leaving the fiat payment unresolved. --- URL: https://senpero.com/faqs/why-payment-name-must-match-senpero-account Title: Why Must the Payment Name Match My Senpero Account? Summary: The payment name must match the Senpero account involved in the order so the counterparty can identify the payer, detect third-party payments and document disputes more reliably. --- # Why must the payment name match the Senpero account name? The account-holder name shown on the fiat payment should match the Senpero account of the buyer making the payment. This allows the seller to connect the incoming transfer to the correct order and reduces the risk created by unidentified or third-party payments.Name matching helps:Confirm that the registered counterparty sent the payment.Prevent payments from unrelated friends, relatives or business accounts.Reduce the risk of stolen-account use and triangulation scams.Link bank records to the correct Senpero order.Provide clearer evidence if a payment is disputed or recalled.Minor differences may occur because of middle names, abbreviations, accents, transliteration or bank formatting. These differences should be reviewed, not automatically treated as fraud or ignored. A completely different account holder requires additional caution.If the names do not match:Do not release the cryptocurrency.Ask the buyer for an explanation inside the trade chat.Compare the transfer details with the order and account information.Preserve the payment record and conversation.Open a dispute or contact support if the mismatch cannot be resolved safely.Do not return a suspicious payment to a different account supplied through chat. That can create another transfer with no reliable connection to the original payer.Payment-name matching is a transaction-safety requirement. It does not mean that every user or trade must undergo the same level of KYC. However, when identity verification is required, the submitted identity and payment-account ownership must remain consistent. --- URL: https://senpero.com/faqs/can-bank-transfer-be-reversed-after-crypto-trade Title: Can a Bank Transfer Be Reversed After a Crypto Trade? Summary: Some bank transfers can be cancelled, returned, recalled or disputed after being sent. The risk depends on the payment network, transfer status, bank rules, jurisdiction and reason for the reversal. --- # Can a bank transfer be reversed after a crypto trade? Yes, a bank transfer may sometimes be cancelled, returned, recalled or adjusted after it is initiated. This does not mean every completed bank transfer can be reversed on demand. The outcome depends on the payment network, transfer status, participating banks, jurisdiction and reason for the request.Common situations include:Scheduled or pending transfer: The sender may be able to cancel it before execution.Rejected or returned transfer: Incorrect account details, compliance checks or receiving-account restrictions may cause the funds to be returned.Bank recall: The sending bank may request the return of a transfer because of fraud, duplication or a technical error. A recall request does not guarantee that the money will be returned.Unauthorized-payment investigation: A bank may investigate a transfer reported as unauthorized and take action under the applicable rules.A bank-transfer recall is not the same as a card chargeback. Do not describe every payment dispute as a chargeback.Before releasing cryptocurrency, the seller should:Access the receiving account through the bank’s official app or website.Confirm the full amount, currency, sender details and payment status.Reject third-party payments when the payer does not match the authorized counterparty.Avoid relying on screenshots, notifications or payment receipts.Keep the order chat, bank record and transaction details.Seeing funds in the account is an essential verification step, but it cannot eliminate every later recall or fraud risk. Sellers should understand the rules of each payment method they accept.If a transfer is removed or disputed after the cryptocurrency was released, preserve all evidence, contact the bank immediately and report the issue through Senpero’s dispute or support process. The blockchain release cannot simply be reversed because the fiat payment was later challenged. --- URL: https://senpero.com/faqs/cancel-p2p-sale-if-buyer-does-not-pay Title: Can I Cancel a P2P Sale if the Buyer Does Not Pay? Summary: A P2P sale may be cancelled if the buyer does not pay within the allowed period. Cancellation depends on the order status, so never release the cryptocurrency while payment remains unconfirmed. --- # Can I cancel a P2P sale if the buyer does not pay? You may be able to cancel a P2P sale when the buyer has not paid within the permitted payment period. Whether cancellation is available depends on the order’s current status and the controls shown on the trade page.If the buyer has not paid:Check the payment deadline. The buyer may still be within the time allowed by the order.Contact the buyer inside the trade. Ask whether the payment was submitted and keep the conversation attached to the order.Check your receiving account. Do not rely only on the order status, notifications or messages from the buyer.Keep the cryptocurrency in escrow. Never release it while the payment remains unconfirmed.Cancel through the order controls. Use the cancellation option only when it becomes available and no unresolved payment claim exists.Confirm the outcome. Verify that the cancellation completed and that the cryptocurrency was returned or made available according to the escrow transaction.Do not cancel an order if the payment has actually arrived. Likewise, if the buyer marked the order as paid or provided evidence of a transfer that has not yet appeared, do not release the cryptocurrency or attempt to resolve the issue outside Senpero. Preserve the evidence and use the dispute process when available.A delayed payment and a missing payment are not always the same. Bank transfers and payment services may process transactions outside their expected timeframes. Keep the order unresolved until the payment status is clear, especially when the buyer claims the transfer was completed. --- URL: https://senpero.com/faqs/when-to-release-crypto-buyer-claims-paid Title: When Should I Release Crypto in a P2P Trade? Summary: Release cryptocurrency only after confirming the payment in your own receiving account. If the buyer claims to have paid but no funds appear, keep the crypto in escrow and investigate. --- # When should I release crypto, and what if the buyer claims to have paid? Release cryptocurrency from escrow only after verifying the payment directly in the bank, digital wallet or payment-service account designated in the order. A buyer marking an order as paid is a claim that payment was sent, not confirmation that you received it.Before releasing, verify all of the following:The money appears in your receiving account.The amount and currency match the order.The sender information complies with the order and platform requirements.The payment is not merely scheduled, pending, held or awaiting approval.There are no obvious discrepancies in the transaction details.Do not rely on a screenshot, email, text message, push notification or document supplied by the buyer. These can be altered or may show a payment that was initiated but never completed.If the buyer claims to have paid but the funds are missing:Check the receiving account through its official app or website.Ask the buyer for the transaction reference and payment proof inside the trade.Allow for the normal processing time of the agreed payment method.Keep the cryptocurrency in escrow while the payment remains unconfirmed.Preserve the order chat, payment details and any evidence.Open a dispute when the option becomes available if the issue remains unresolved.Do not release because the buyer is applying pressure or claims an emergency. An on-chain escrow release is generally irreversible. Once the crypto has been released, Senpero cannot simply return it through the original escrow transaction.Payment verification is necessary, but it does not make a reversible payment method irreversible. Sellers should understand the reversal and chargeback rules of the payment method they accept. --- URL: https://senpero.com/faqs/sell-native-asset-or-erc20-token-for-fiat Title: Sell Native Assets or ERC-20 Tokens for Fiat Summary: To sell a native asset or ERC-20 token for fiat, select a compatible buyer, deposit the cryptocurrency into escrow, wait for the payment and release only after verifying receipt. --- # How do I sell a native asset or ERC-20 token for fiat? To sell a native blockchain asset or ERC-20 token for fiat on Senpero, select a compatible buy offer and deposit the cryptocurrency into escrow before the buyer sends payment.Follow these steps:Choose a buy offer. Check the buyer, asset, network, fiat currency, payment method, exchange rate, limits and trade terms.Enter the amount. Confirm how much cryptocurrency you will sell and how much fiat you should receive.Provide valid payment details. Use an account that you control and that supports the payment method specified in the offer.Open the trade order. Review the final transaction details before signing any blockchain request.Fund the escrow. Deposit the exact cryptocurrency amount required by the order.Wait for the buyer’s payment. Keep communication inside the trade and monitor the receiving account directly.Verify the funds. Confirm the correct amount and sender information in your bank, wallet or payment-service account.Release the cryptocurrency. Release from escrow only after confirming that the payment was actually received.Funding differs by asset type:Native asset: Deposit the asset directly into escrow. Keep enough of the same native asset available to pay the network fee.ERC-20 token: You may need to approve the escrow contract first and then submit a separate deposit transaction. Approval only grants an allowance, it does not transfer the tokens. You also need the network’s native asset to pay gas.Never release cryptocurrency based only on a screenshot, email, notification or the buyer marking the order as paid. If the buyer does not pay or the payment details do not match the order, do not release the escrow. Preserve the evidence and follow the cancellation or dispute process available for the transaction. --- URL: https://senpero.com/faqs/how-long-does-p2p-crypto-purchase-take Title: How Long Does a P2P Crypto Purchase Take? Summary: A P2P crypto purchase can take minutes or considerably longer. The total time depends on escrow funding, the fiat payment method, seller confirmation and blockchain processing. --- # How long does a P2P crypto purchase take? A P2P crypto purchase does not have one fixed completion time. A straightforward trade using a fast payment method may finish within minutes, while bank processing, delayed responses or blockchain congestion can make the transaction take longer.The total purchase time usually depends on four stages:Escrow funding: The seller must deposit the cryptocurrency into escrow before the buyer sends fiat.Fiat payment: Processing speed depends on the selected bank, digital wallet or payment service. An instant payment method can still experience delays or reviews.Seller verification: The seller must confirm that the money has actually arrived in the receiving account. A receipt or screenshot alone is not confirmation.Blockchain settlement: After release, the transaction may require network confirmation before the cryptocurrency appears as available in the buyer’s wallet.To reduce delays, read the offer terms before opening the order, use the exact payment method specified, send the correct amount and follow any deadline displayed on the trade page. Mark the payment as sent only after completing the transfer.If the payment has arrived but the seller does not release the cryptocurrency, keep all communication inside the order and use the dispute process when the trade qualifies for escalation. --- URL: https://senpero.com/faqs/buy-native-asset-or-erc20-token-with-fiat Title: Buy Native Assets or ERC-20 Tokens With Fiat Summary: To buy a native asset or ERC-20 token with fiat, select a compatible offer, wait for the seller to fund escrow, send the agreed payment and receive the cryptocurrency after release. --- # How do I buy a native asset or ERC-20 token with fiat? To buy a native blockchain asset or ERC-20 token with fiat on Senpero, choose an offer matching the asset, network, currency and payment method you intend to use.Follow these steps:Select an offer. Review the seller, exchange rate, available amount, order limits, payment method and trade terms.Verify the asset and network. For an ERC-20 token, confirm that the token contract and network match what you expect. Assets with the same symbol may exist on multiple networks.Enter the purchase amount. Check the amount of fiat you must pay and the cryptocurrency you are expected to receive.Open the trade order. Follow the order status and wait for confirmation that the cryptocurrency has been funded into escrow.Send the fiat payment. Use the payment details and method specified in the order. Send the exact amount from an account you are authorized to use.Mark the payment as sent. Do this only after the transfer has actually been submitted.Receive the cryptocurrency. After the seller verifies the payment, the asset is released from escrow to your wallet.For a native asset, the seller funds escrow through a direct blockchain transaction. For an ERC-20 token, the seller may first need to approve the escrow contract and then complete a separate transaction that transfers the tokens into escrow. The approval alone does not fund the trade.Never send fiat before the order shows that escrow has been funded. Do not accept requests to change the payment method, amount or transaction conditions outside the active order. --- URL: https://senpero.com/faqs/crypto-offer-vs-trade-order Title: Crypto Offer vs Trade Order: What Is the Difference? Summary: A crypto offer is a public listing with reusable trading conditions. A trade order is a specific transaction created when another user chooses that offer and enters an amount. --- # What is the difference between a crypto offer and a trade order? A crypto offer is a public listing that describes how a vendor is willing to trade. A trade order is the individual transaction created when another user selects that offer and specifies an amount.FeatureCrypto offerTrade orderPurposeAdvertises available trading conditionsRecords a specific transactionScopeCan generate multiple trades while activeApplies to one trade between two partiesInformationAsset, network, fiat currency, payment method, rate, limits and termsSelected amount, counterparty, payment details, status and trade activityEscrowDefines the conditions under which a trade may beginUses escrow to protect the cryptocurrency committed to that transactionCompletionRemains available until paused, closed or unavailableEnds when completed, cancelled or otherwise resolvedViewing an offer does not create a transaction or mean that cryptocurrency has been purchased or sold. The trade starts only after a user initiates an order from the offer.Before opening an order, verify the offer’s network, exchange rate, limits, payment method and vendor terms. After the order begins, follow the transaction-specific instructions and communicate through the trade page so that relevant activity can be reviewed if a dispute occurs. --- URL: https://senpero.com/faqs/p2p-trading-vs-centralized-exchange Title: P2P Trading vs Centralized Exchanges Summary: P2P trading connects individual buyers and sellers through offers and direct fiat payments. A centralized exchange typically holds user balances and matches trades through its own order book. --- # What is the difference between P2P trading and a centralized exchange? P2P trading connects a buyer with an individual seller, while a centralized exchange typically matches orders inside a platform-controlled order book. The main differences involve custody, pricing and how fiat payments are handled.FeatureP2P tradingCentralized exchangeCounterpartyAnother user or vendorThe exchange’s order bookPricingDefined by individual offersDetermined by market orders and liquidityFiat paymentSent directly between usersUsually deposited into the exchange firstCrypto custodyControlled by users and protected during the trade by escrowTypically held in exchange-managed accountsPayment methodsDepends on each offerLimited to the exchange’s supported deposit methodsOn Senpero, the seller commits the agreed cryptocurrency to an on-chain escrow contract. The buyer then sends the fiat payment directly to the seller using the offer’s payment method. After confirming receipt, the seller releases the cryptocurrency from escrow.P2P trading provides more flexibility around payment methods, currencies and individual pricing. However, users must evaluate the counterparty, follow the offer terms and verify fiat payments carefully. A centralized exchange simplifies execution, but requires users to rely more heavily on the exchange’s custody, banking access and internal systems. --- URL: https://senpero.com/faqs/what-is-p2p-crypto-trading Title: What Is P2P Crypto Trading and How Does It Work? Summary: P2P crypto trading connects buyers and sellers directly. The marketplace coordinates the order, while escrow protects the cryptocurrency until the agreed fiat payment is confirmed. --- # What is P2P crypto trading and how does it work? P2P crypto trading allows buyers and sellers to trade directly instead of using a conventional exchange order book. Each seller publishes an offer defining the asset, fiat currency, payment method, rate, limits and conditions.A typical P2P trade follows this process:The buyer selects a compatible offer.The seller locks the cryptocurrency in escrow.The buyer sends the agreed fiat payment directly to the seller.The seller verifies the payment in the receiving account.The cryptocurrency is released from escrow to the buyer.The fiat transfer normally occurs through the selected bank, digital wallet or local payment service. Senpero does not hold the fiat payment. It provides the marketplace, trade communication, vendor information, on-chain escrow and dispute process.Escrow reduces delivery risk, but it does not automatically verify fiat payments or prevent every scam. Users must still review the counterparty, payment details, blockchain network, order limits and offer terms before trading.