FAQ Answer
Disputes, Scams, and Safety
How do I identify and avoid fake payment proofs in P2P crypto trades?
Never treat a screenshot, receipt, email or notification as proof of payment. Verify the transfer directly in your payment account before releasing cryptocurrency.
Answer
Fake payment proofs are screenshots, receipts, emails or notifications designed to make a seller believe that a fiat payment has been completed. These materials can be edited, fabricated or generated before a transfer is actually processed.
Before releasing cryptocurrency, sign in to your bank or payment account independently and verify:
- The exact amount and currency received
- The payment status, which must not be pending or scheduled
- The sender’s identity, especially when third-party payments are restricted
- The transaction reference and payment date
- Whether the funds appear in your actual account balance
Do not rely exclusively on screenshots, emails, SMS messages or information shown in the Senpero trade chat. A buyer creating urgency, claiming that the bank is experiencing delays or asking you to release crypto before the transfer arrives is a serious warning sign.
Keep the cryptocurrency in smart-contract escrow until you have independently confirmed the payment. If anything appears inconsistent, do not release the assets. Keep all communication inside Senpero, preserve the payment evidence and use the platform’s dispute or support process.
Once cryptocurrency is voluntarily released from escrow, recovering it may be difficult or impossible.