Trade chat exists to complete the trade on Senpero. It is monitored to prevent off-platform deals, protect escrow and keep a reviewable record if something goes wrong.
What is blocked in trade chat
- Phone numbers, email addresses, messaging handles and external links.
- Wallet addresses pasted as chat text instead of using the platform trade actions.
- Contact details split across several messages or between text and attachments.
- Messaging-app screenshots, payment requests outside the platform and links inside images or PDFs.
- Unreadable, oversized or unsafe attachments that the platform cannot verify.
Image and PDF checks
Chat attachments are scanned before they are sent. Payment receipts may contain payment identifiers that are valid for the selected method, but messaging screenshots, external links and unrelated contact details are rejected.
- Up to 4 files can be attached to one message.
- Each image or PDF can be up to 2 MB.
- PDFs must be readable, must not contain embedded links or scripts and must not exceed the page limit.
- Unreadable or low-confidence images are blocked so they cannot be used to hide contact details.
If a message or attachment is blocked
- 1Read the inline error
The composer explains whether the problem is contact information, an unsupported file, an unsafe PDF or an attachment restriction.
- 2Remove the blocked content
Use the offer payment details or the trade actions instead of sending contact information or an external link.
- 3Do not retry the same content
Repeated blocked attempts can create moderation strikes. If you believe the block is wrong, contact support instead of trying to bypass it.